Spektrix alternative.

Little Box Office vs Spektrix.

Little Box Office: a website builder included, designed for small teams. Go live in days and learn as you go, with no weeks of training and no £12,500 annual minimum.

Spektrix is a strong choice for larger arts organisations with the staff and budget for a structured implementation. Little Box Office is built for smaller teams who need to start selling quickly, without a separate website project or a long-term contract.

The Quick Answer.

Choose Spektrix if you have a large box-office team, want weeks of structured training before you go live, value its consultancy and customer community, and sell enough tickets to access its lower rates.

Choose Little Box Office if your team is small and busy. You go live in days and learn as you go, with online guides, webinars and one-to-one calls whenever you need them. Little Box Office is also a complete website builder. Run your whole website on it, use it just for ticketing, or both, with unlimited pages, full CMS, custom domain, and no developer needed. There is no lock-in contract.

Comparison at a Glance.

Little Box Office

Pricing

4.15% platform fee, with lower rates for larger organisations. Payment processing is additional.

Contract

No lock-in contract and no exit fees.

Getting started

Live in days. Around 30 minutes of training for front-of-house staff and up to three hours for administrators.

Website

Website builder and CMS included.

Reporting

Create and schedule your own custom reports.

Hardware

Works with most existing printers and iOS or Android devices.

Support

Seven-day phone and email support from a team that knows you.

Spektrix

Pricing

Rates from 3.3%, with a £12,500 annual minimum. Lower rates for larger organisations. Payment processing (SpektrixPay) is additional.

Contract

Fixed initial term, then automatic annual renewal. Leaving early incurs a termination fee.

Getting started

Typical implementation of 10 to 12 weeks, with a structured training programme.

Website

Basic hosted subsite. A fully branded website usually means a separate development project.

Reporting

Standard and custom reports. Some custom reports need Spektrix support.

Hardware

Specific supported printers and scanning hardware required.

Support

Large support and consultancy team, plus a customer community.

Pricing.

Little Box Office charges a standard platform fee of 4.15% of sales, with progressively lower rates for higher volumes. Payment processing is additional: Stripe’s standard UK rate is 1.5% + £0.20 per order.

Spektrix rates start at 3.3% of sales, with an annual minimum service charge of £12,500, according to its UK Government Digital Marketplace listing. Lower rates are offered to larger organisations. Payment processing through SpektrixPay is additional and uses a variable cost-plus model: banking rates plus a fixed 0.8% markup.

A worked example. A venue selling £150,000 of tickets a year would pay:

Little Box Office

Platform or service charge

£5,775*

Website

Included

Spektrix

Platform or service charge

£12,500 (annual minimum)

Website

Typically £5,000 to £10,000 or more, plus hosting and maintenance

Figures exclude VAT and payment processing. *Based on Little Box Office’s 3.85% rate at £150,000 of annual sales.

The main differences.

Getting started.

Spektrix suits organisations that want every team member fully trained before going live. Its typical implementation runs 10 to 12 weeks, and larger clients may schedule several weeks of administrator training.

Small teams rarely have that time. With Little Box Office, front-of-house staff need around 30 minutes of training and administrators up to three hours. You go live in days, then learn as you go with online guides, webinars and one-to-one calls with our team.

A complete website builder, included.

Most ticketing platforms give you a booking page and leave the website to someone else. Little Box Office includes a full website builder and CMS at no extra cost. Use it as your whole website, just for ticketing alongside your existing site, or both.

Build unlimited pages and menus on your own custom domain, set your own fonts and colours, and design layouts with content blocks, event listings, forms, videos, images and sliders. No coding, no developer and no separate website contract.

Spektrix offers a basic hosted subsite. A fully branded, integrated website usually means hiring a developer, with budgets that commonly reach £5,000 to £10,000 or more, plus ongoing hosting and maintenance.

No lock-in contract.

Little Box Office has no lock-in contract and no exit fees.

Spektrix contracts run for an initial term, then renew automatically each year unless cancelled with 30 days’ notice. Leaving early incurs a termination fee covering the rest of the term, and you must use Spektrix as your only ticketing system for as long as the contract runs.

Switching from Spektrix.

Little Box Office has moved more than 150 organisations onto its platform. Live customer and event data is migrated at no charge, and historical data is scoped and quoted before any work starts. We set up your account, train your team and support you through going live.

What leaving Spektrix involves:

  • Give Spektrix at least 30 days’ written notice before your renewal date.

  • Leaving before the end of your term triggers a termination fee for the remaining charges.

  • Request your data backup within 10 days of your contract ending. We will tell you exactly what to ask for.

We plan your move around your renewal date, so you never pay for both systems.

FAQs

Yes. Spektrix charges at least £12,500 a year. Little Box Office has no minimum and lower rates at every level, saving organisations of every size thousands of pounds a year, plus the £5,000 to £10,000 or more a separate website usually costs.
In days. Spektrix’s typical implementation is 10 to 12 weeks.
Around 30 minutes for front-of-house staff and up to three hours for administrators. After that, you learn as you go with one-to-one calls as needed, webinars, videos and online guides.
Yes. A website builder and CMS are included at no extra cost.
Yes, but Spektrix charges a termination fee covering the rest of your term. Most organisations switch at their renewal date.
Yes. Ticket holders can return and resell tickets within your Little Box Office booking journey. Spektrix offers resale through its partner Twickets.

Your next step.

Tell us your annual ticket sales and we will send you your rate within one working day.

Contact us