Ticketsolve alternative.
Little Box Office vs Ticketsolve.
Little Box Office: a website builder included, designed for small teams. Go live in days, with no minimum spend and no lock-in contract.
Ticketsolve is a strong all-in-one system for venues that want ticketing, CRM, fundraising and 24/7 support from one provider, on a long-term exclusive contract. Little Box Office is built for smaller teams who want to start selling quickly, run their website on the same platform and stay free to leave at any time.
The Quick Answer.
Choose Ticketsolve if you want one provider for everything, value 24/7 support and a dedicated project manager, and are happy to commit to an exclusive contract that renews every year.
Choose Little Box Office if your team is small and busy. You go live in days and learn as you go, with online guides, webinars and one-to-one calls whenever you need them. Little Box Office is also a complete website builder. Run your whole website on it, use it just for ticketing, or both, with unlimited pages, full CMS, custom domain, and no developer needed. There is no lock-in contract.
Comparison at a Glance.
Little Box Office
No minimum charge. 4.15% standard rate, with lower rates for larger venues. Payment processing is additional.
No lock-in contract and no exit fees.
Live in days. Around 30 minutes of training for front-of-house staff and up to three hours for administrators.
Website builder and CMS included.
Seven-day phone and email support from a team that knows you.
Your customer data is yours.
Ticketsolve
Pricing from £7,000, with rates from 2.5%. Lower rates for larger venues. Payment processing is additional.
12-month term that renews every year. No early exit except for breach. Exclusive use required.
Typical onboarding of 12 weeks, with a dedicated project manager.
Links and a data feed to your own website. A fully branded website means a separate development project.
24/7 phone, email and helpdesk, with a named account manager.
Your customer data is yours.
Features
Little Box Office
Ticketsolve
No minimum charge. 4.15% standard rate, with lower rates for larger venues. Payment processing is additional.
Pricing from £7,000, with rates from 2.5%. Lower rates for larger venues. Payment processing is additional.
No lock-in contract and no exit fees.
12-month term that renews every year. No early exit except for breach. Exclusive use required.
Live in days. Around 30 minutes of training for front-of-house staff and up to three hours for administrators.
Typical onboarding of 12 weeks, with a dedicated project manager.
Website builder and CMS included.
Links and a data feed to your own website. A fully branded website means a separate development project.
Seven-day phone and email support from a team that knows you.
24/7 phone, email and helpdesk, with a named account manager.
Your customer data is yours.
Your customer data is yours.
Pricing.
No minimum spend. Ticketsolve pricing starts at £7,000, according to its UK Government Digital Marketplace listing. Little Box Office has no minimum: you only pay a fee on what you sell.
Rates set to your volume. Ticketsolve and Little Box Office both lower their rates as your sales grow. Because rates depend on your sales, ask each provider for a quote based on your own figures.
Your website is included. Little Box Office includes a full website builder and CMS at no extra cost. With Ticketsolve, a fully branded website usually means a separate development project, commonly £5,000 to £10,000 or more, plus ongoing hosting and maintenance.
The main differences.
Getting started.
Ticketsolve onboarding typically takes 12 weeks, with a dedicated project manager, full data migration and role-based training. That suits venues with the time to run a structured project.
Small teams rarely have that time. With Little Box Office, front-of-house staff need around 30 minutes of training and administrators up to three hours. You go live in days, then learn as you go with online guides, webinars and one-to-one calls with our team.
A complete website builder, included.
Most ticketing platforms give you a booking page and leave the website to someone else. Little Box Office includes a full website builder and CMS at no extra cost. Use it as your whole website, just for ticketing alongside your existing site, or both.
Build unlimited pages and menus on your own custom domain, set your own fonts and colours, and design layouts with content blocks, event listings, forms, videos, images and sliders. No coding, no developer and no separate website contract.
Ticketsolve connects to your existing website through links and a data feed. A fully branded, integrated website usually means hiring a developer, with budgets that commonly reach £5,000 to £10,000 or more, plus ongoing hosting and maintenance.
No lock-in contract.
Little Box Office has no lock-in contract and no exit fees.
Ticketsolve contracts run for 12 months, then renew automatically each year unless cancelled with 30 days’ notice. You cannot end the contract early unless Ticketsolve breaches it. You must also use Ticketsolve as your only box office and online ticketing system, and tell Ticketsolve in writing before you even consider another provider.
Switching from Ticketsolve.
Little Box Office has moved more than 150 organisations onto its platform. Live customer and event data is migrated at no charge, and historical data is scoped and quoted before any work starts. We set up your account, train your team and support you through going live.
What leaving Ticketsolve involves:
Give Ticketsolve at least 30 days’ written notice before your renewal date.
You cannot leave mid-term unless Ticketsolve breaches the contract.
The exclusivity clause applies until your contract ends, so plan your move for your renewal date.
Ticketsolve keeps your data for 30 days after your contract ends and will send you a backup if all fees are paid. We will tell you exactly what to ask for.
We plan your move around your renewal date, so you never pay for both systems.
FAQs
Your next step.
Tell us your annual ticket sales and we will send you your rate within one working day.